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Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value."
The ISO 9000 family is a set of international standards for quality management systems.It was developed in March 1987 by International Organization for Standardization.The goal of these standards is to help organizations ensure that they meet customer and other stakeholder needs within the statutory and regulatory requirements related to a product or service.
The intersection of technology and quality management software prompted the emergence of a new software category: Enterprise Quality Management Software (EQMS). EQMS is a platform for cross-functional communication and collaboration that centralizes, standardizes, and streamlines quality management data from across the value chain.
ISO 20252:2019 is an international standard for a quality management system for organizations conducting market, opinion and social research. [1]Developed by an ISO Technical Committee in liaison with professional bodies EFAMRO, ESOMAR and WAPOR, the standard was first published in 2006 as a replacement for the existing British Standards BS 7911:2003. [2]
A key requirement of IATF 16949:2016 is the fulfillment of customer-specific requirements, set up by the automotive manufacturer in addition to the quality management system of their suppliers. This may have decisively contributed to the worldwide recognition of the IATF standard by many manufacturers.
Prior to development of AS 9100 standards for Quality Management Systems, the U.S. military applied two specifications to supplier quality and inspection programs, respectively, MIL-Q-9858A [6] Quality Program Requirements, and MIL-I-45208A Military Specification: Inspection System Requirements. [7]
ISO also designed this standard to align with other, related standards such as ISO 10005:2005 Quality management systems − Guidelines for quality plans, ISO 10006:2003 Quality management systems − Guidelines for quality management in projects, ISO 10007:2003 Quality management systems − Guidelines for configuration management, ISO 31000: ...
ISO 10014:2006 Quality management – Guidelines for realizing financial and economic benefits with ISO 9001:2000 [1] is an ISO standard intended to provide "clear guidelines on achieving financial and economic benefits" from the application of the ISO 9000 quality management principles.