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2. Apple certification programs - Wikipedia

   en.wikipedia.org/wiki/Apple_certification_programs

   These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting, such as help desk staff, system administrators, service technicians, and service desk personnel. Each certification is specific to the version of OS X it relates to; an administrator who was qualified as ACTC ...

3. Udemy - Wikipedia

   en.wikipedia.org/wiki/Udemy

   Udemy, Inc. (/ ˈ j uː d ə m i / YOO-də-mee) is an education technology company, founded in May 2010 by Eren Bali, Gagan Biyani, and Oktay Caglar. It is based in San Francisco, California , United States, with hubs in Denver , Dublin , Austin , Melbourne , Istanbul , and Gurgaon .

4. Helpdesk and incident reporting auditing - Wikipedia

   en.wikipedia.org/wiki/Helpdesk_and_incident...

   In addition, these software products greatly improve the auditing of help desk operation. Help desk software is management software that automates many features of an organization's help desk environment, such as automated email response. It gives businesses the capability of using a systematic approach to responding to both internal and ...

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk seeks to facilitate the integration of business processes into the service management infrastructure. In addition to actively monitoring and owning incidents and user questions, and providing the communications channel for other service management disciplines with the user community, a service desk also provides an interface for ...

6. Certified Information Systems Security Professional - Wikipedia

   en.wikipedia.org/wiki/Certified_Information...

   It is an advanced information security certification issued by (ISC)² [28] that focuses on the management aspects of information security. [24] In September 2014, Computerworld rated ISSMP one of the top ten most valuable certifications in all of tech. [29] The certification exam consists of 125 questions covering 6 domain areas:

7. Certified Business Manager - Wikipedia

   en.wikipedia.org/wiki/Certified_Business_Manager

   Part 2- The Functional Exam consisting of 150 multiple-choice questions and covering finance, accounting, information technology, corporate control and governance and international business. Part 3- The Integrated Exam consisting of 100 multiple-choice questions and covering 40 applications of the core and functional exam areas.

8. European Information Technologies Certification Academy

   en.wikipedia.org/wiki/European_Information...

   European Information Technologies Certification Academy (EITCA) programme is an international professional ICT knowledge and skills certification standard, developed and governed by the EITCI Institute – a non-profit organization based in Brussels, that provides certification of individuals' knowledge and skills in broad field-oriented areas of ICT expertise such as Computer graphics ...

9. CCNA - Wikipedia

   en.wikipedia.org/wiki/CCNA

   CCNA certification is widely recognized in the IT industry as the foundational step for careers in IT positions and networking roles. [1] [2] Cisco exams routinely change in response to evolving IT trends. [3] In 2020, Cisco announced an update to its certification program that "Consolidated and updated associate-level training and certification."