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  2. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Application and control planes of a SaaS product. The structure of a typical SaaS application can be separated into application and control planes. [56] SaaS products differ in how these planes are separated, which might be closely integrated or loosely coupled in an event- or message-driven model. [57]

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce Platform (formerly known as Force.com) is a platform as a service (PaaS) that allows developers to add applications to the main Salesforce.com application. [52] [failed verification] These applications are hosted on Salesforce.com infrastructure. [53]

  4. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  5. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  6. ExactTarget Acquires Pardot, Announces Vision to 'Redefine ...

    www.aol.com/news/2012-10-11-exacttarget-acquires...

    Founded in 2007, the company offers a software-as-a-service marketing automation application for marketing and sales departments to create, deploy, and manage online marketing campaigns that ...

  7. Platform as a service - Wikipedia

    en.wikipedia.org/wiki/Platform_as_a_service

    Platform as a service (PaaS) or application platform as a service (aPaaS) or platform-based service is a cloud computing service model where users provision, instantiate, run and manage a modular bundle of a computing platform and applications, without the complexity of building and maintaining the infrastructure associated with developing and launching application(s), and to allow developers ...

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