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On March 23, 2023, Narasimhan told employees that he would work a half-day behind a store counter each month, and he trained as a barista to immerse himself in the brand and stay close to customers. [73] In June 2023, Starbucks was ordered to pay $25 million in punitive damages and $600,000 compensatory damages to a former regional manager.
A barista (/ b ə ˈ r iː s t ə,-ˈ r ɪ s-/ bə-REE-stə, bə-RIST-ə, Italian:; "bartender") is a person, usually a coffeehouse employee, who prepares and serves espresso-based coffee drinks and other beverages.
Howard D. Schultz (born July 19, 1953) [2] is an American businessman and author who was the chairman and chief executive officer of Starbucks from 1986 to 2000, from 2008 to 2017, and interim CEO from 2022 to 2023.
What Starbucks’s CEO learned about humanity while training to be a barista in stores around the world for 6 months
Starbucks employees responded by signing an open letter protesting the company's return-to-office mandate. In September 2024, former Chipotle CEO Brian Niccol took over as CEO of the coffee chain .
Starbucks has poured $1 billion of investment into boosting wages for workers. This announcement meant that the average pay for all Starbucks' U.S. hourly partners is nearly $17 per an hour, with ...