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  2. Contact center telephony - Wikipedia

    en.wikipedia.org/wiki/Contact_center_telephony

    Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A contact centre is a further extension of call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.

  4. OLX - Wikipedia

    en.wikipedia.org/wiki/OLX

    In Indonesia, in March 2014, OLX took over Tokobagus.com, and rebranded to OLX.co.id. [15] In July 2020, BeliMobilGue rebranded itself as OLX Autos in Indonesia. [16] The CEO of OLX Autos in Indonesia since August 2019 is Johnny Widodo. [17] OLX Cashmycar, a joint venture between Frontier Cars Group (FCG) and OLX in India, was announced in ...

  5. Cluj-Napoca metropolitan area - Wikipedia

    en.wikipedia.org/wiki/Cluj-Napoca_metropolitan_area

    The total area of the metropolitan area is 1,603 km 2 (619 sq mi), which comprises 24% of the territory of Cluj County. According to the 2021 census, the population of the 20 administrative units totals 425,130 people, of whom 286,598 live in Cluj-Napoca. [1]

  6. Centru, Cluj-Napoca - Wikipedia

    en.wikipedia.org/wiki/Centru,_Cluj-Napoca

    Centru (Romanian for centre) is the main cultural, financial, administrative and commercial area in Cluj-Napoca in Romania. The centre consists of three main squares, the Piaţa Unirii, Piaţa Mihai Viteazul and Piaţa Avram Iancu. It also contains a number of smaller plazas.

  7. Contact centre - Wikipedia

    en.wikipedia.org/wiki/Contact_centre

    Contact centre may refer to: Contact centre, an extension of a call centre Child contact centre , a centre for children to maintain contact with an absent parent

  8. Automatic call distributor - Wikipedia

    en.wikipedia.org/wiki/Automatic_call_distributor

    An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization.

  9. Cluj County - Wikipedia

    en.wikipedia.org/wiki/Cluj_County

    Cluj County lies in the northwestern half of the country, between parallels 47°28' in north and 46°24' in south, meridians 23°39' in west and 24°13' in east, respectively. It covers an area of 6,674 km 2 unfolded in the contact zone of three representative natural units: Apuseni Mountains, Someș Plateau and Transylvanian Plain. Cluj County ...