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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If you are missing items or your settings are not saving correctly, try the solutions listed below. Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold

  3. Find missing Address Book contacts in AOL Desktop Gold

    help.aol.com/articles/find-missing-address-book...

    Once signed in, check your Address book Contacts. If you see your contacts here, sign out of Desktop Gold and sign back in. If the problems persist, refer to the solution below. 3. Uninstall and reinstall Desktop Gold - Review our help article to uninstall and reinstall Desktop Gold.

  4. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  5. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    Open the Windows Start menu and click All apps. Locate the AOL app in the list. Right-click on the app name. A small menu will appear. Click Pin to Start to add this app to your Start menu. Alternatively, you can select Pin to taskbar if you would like to add a shortcut to the bottom of your desktop.

  6. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    2. On the login screen, click the down-arrow next to the username box to display your usernames. 3. Select the username you wish to see the mail for. 4. Close the login screen by clicking the X button. 5. Click the Read Mail icon . 6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open ...

  7. Support and help for AOL Desktop Gold - AOL Help

    help.aol.com/articles/support-and-help-for-aol...

    Mail issues like AOL Mail login and authentication, missing or misplaced emails. Software issues like Desktop Gold Installation, Desktop Gold Toolbar Customization. Popular Products

  8. Add, edit, or delete Address Book contacts in AOL Desktop Gold

    help.aol.com/articles/aol-address-book-features

    The Address Book in Desktop Gold helps you keep track of email addresses, phone numbers, mailing addresses, birthdays, and anniversaries of your contacts. You can sort your Address Book by last name, first name, email address, screen name, telephone number, or category. Just use the Quick Find box to easily search through your contacts. Add a ...

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.