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It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
docs.microsoft.com /en-us /windows-server /manage /windows-admin-center /overview Windows Admin Center (code-named Project Honolulu ) is a web program released by Microsoft on April 12, 2018 as an evolution of the Windows Server graphical user interface (GUI).
Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, [1] is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session [2] on a remote computer or virtual machine over a network connection.
The Remote Desktop client for Windows (MSRDC), [17] branded as Microsoft Remote Desktop, Remote Desktop, and Azure Virtual Desktop if installed from the Microsoft Store, is a client that uses the Remote Desktop Protocol to allow users to connect to Azure Virtual Desktops on feeds made available by enterprise administrators. [18]
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One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).
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To use RAS from a remote node, a RAS client program is needed, or any PPP client software. Most remote control programs work with RAS. PPP is a set of industry standard framing and authentication protocols that enable remote access. Microsoft Remote Access Server (RAS) is the predecessor to Microsoft Routing and Remote Access Server (RRAS).