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  2. Blue Cross Blue Shield Association - Wikipedia

    en.wikipedia.org/wiki/Blue_Cross_Blue_Shield...

    Blue Cross Blue Shield Association, also known as BCBS, BCBSA, or The Blues, is a United States–based federation with 33 independent and locally operated BCBSA companies that provide health insurance to more than 115 million people in the U.S. as of 2022.

  3. Health Care Service Corporation - Wikipedia

    en.wikipedia.org/wiki/Health_Care_Service...

    HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. The company was founded in 1936 and is based in Chicago, Illinois with a network of offices in the United States. Health Care Service Corporation is the licensee of the Blue Cross and Blue Shield Association for five states ...

  4. Customer Service Excellence - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Excellence

    The Customer Service Excellence Standard is made up of 5 criteria with 57 elements in total. Assessment is carried out via a desktop review by an authorised assessor followed by an on site visit lasting one, two or three days (sometimes more) depending on the size of the department or organisation being assessed.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  6. Healthcare in the United States - Wikipedia

    en.wikipedia.org/wiki/Healthcare_in_the_United...

    For the period 1998 through 2003, average insurer administrative costs declined from 13% to 12% of premiums. The largest increases in administrative costs were in customer service and information technology, and the largest decreases were in provider services and contracting and in general administration. [234]

  7. Customer Service Institute of Australia - Wikipedia

    en.wikipedia.org/wiki/Customer_Service_Institute...

    The Customer Service Institute of Australia (CSIA) was established in 1997. [1] It is the peak industry organisation in Australia for customer service organisations and professionals. Through the application of the International Customer Service Standard (ICSS:2015-20) [ 2 ] and its precursors, CSIA provides an industry voice, skills training ...

  8. List of web service specifications - Wikipedia

    en.wikipedia.org/wiki/List_of_web_service...

    These sites contain documents and links about the different Web services standards identified on this page. IBM Developerworks: Standard and Web Service [2] innoQ's WS-Standard Overview ("Diagram" (PDF).) MSDN .NET Developer Centre: Web Service Specification Index Page; OASIS Standards and Other Approved Work

  9. Healthcare in Texas - Wikipedia

    en.wikipedia.org/wiki/Healthcare_in_Texas

    Healthcare providers who violate the law face life in prison and a $100,000 fine. [41] This ban was an attack on abortion healthcare and made it impossible to receive an abortion in Texas unless it is to save the pregnant person's life or to prevent serious risk to the pregnant person's physical health. [ 42 ]