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A managed IT services provider is a third-party service provider that proactively monitors & manages a customer's server/network/system infrastructure, cybersecurity and end-user systems against a clearly defined Service Level Agreement (SLA). [7]
In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) is a field of activity which focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives and goals, but it can also refer more generally to ...
Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider, [4] [5] [6] headquartered in New York City [7] and created from the spin-off of IBM's infrastructure services business in 2021.
TradeTech, headquartered in Stockholm, Sweden, is a consulting and IT services provider specializing in treasury and asset management for major financial institutions in the Nordic countries. [10] In April 2015, Virtusa acquired Apparatus, Inc., an IT infrastructure services provider headquartered in Indianapolis, Indiana, US. [11]
The following is a list of the largest notable information technology consulting firms in the world, along with their corporate headquarters location and the total number of consultants they have. Many of these serve primarily as third-party consultants and outsourcing partners .
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.