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Continued growth was followed by the acquisition by Robert Bosch GmbH in 1992, with the company changing its name to 'Worcester, Bosch Group'. As part of Bosch's heating technology subsidiary, Worcester is a brand of Bosch Thermotechnology Ltd, the collective name that refers to Worcester, Bosch Group and Buderus (acquired by Bosch in 2003). [5]
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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
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A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.
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