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  2. Customer review - Wikipedia

    en.wikipedia.org/wiki/Customer_review

    Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon . [ 3 ] [ 4 ] In 2016 Amazon banned the practice of reviewing complimentary products, researchers have shown that the process still continued as of 2021, but without any disclosures.

  3. Better Business Bureau (BBB) complaints and accreditation ...

    www.aol.com/lifestyle/better-business-bureau-bbb...

    With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...

  4. Consumer Reports - Wikipedia

    en.wikipedia.org/wiki/Consumer_Reports

    Consumer Reports publishes reviews of its business partner and recommends it in at least one case. [27] CR had a similar relationship with BizRate at one time [ 28 ] and has had relationships with other companies including Amazon.com , [ 29 ] Yahoo! , [ 30 ] The Wall Street Journal , The Washington Post , [ 31 ] BillShrink, [ 32 ] and Decide ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable. [34] The American Customer Satisfaction Index (2012) found that response rates for paper-based surveys were around 10% and the response rates for e-surveys (web, wap and e-mail) were averaging between 5% and 15% - which ...

  6. Trustpilot - Wikipedia

    en.wikipedia.org/wiki/Trustpilot

    Trustpilot Group plc, is a Danish consumer business operating a review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. [2] The site offers freemium services to businesses. [3]

  7. G2 Crowd - Wikipedia

    en.wikipedia.org/wiki/G2_crowd

    G2.com, formerly G2 Crowd, is a peer-to-peer review site headquartered in Chicago, Illinois. It was known as G2 Labs, Inc. until 2013. The company was launched in May 2012 by former BigMachines employees, with a focus on aggregating user reviews for business software.

  8. Ripoff Report - Wikipedia

    en.wikipedia.org/wiki/Ripoff_Report

    Let the truth be known", the site allows competitors, and not just consumers, to post comments. The Ripoff Report home page also says: "Complaints Reviews Scams Lawsuits Frauds Reported, File your review. Consumers educating consumers", which allows a reasonable inference that the Ripoff Report encourages negative content.

  9. Pager - Wikipedia

    en.wikipedia.org/wiki/Pager

    A pager, also known as a beeper or bleeper, [1] is a wireless telecommunications device that receives and displays alphanumeric or voice messages. One-way pagers can only receive messages, while response pagers and two-way pagers can also acknowledge, reply to, and originate messages using an internal transmitter.