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Galileo is a computer reservations system (CRS) owned by Travelport.As of 2000, it had a 26.4% share of worldwide CRS airline bookings. [1] In addition to airline reservations, the Galileo CRS is also used to book train travel, cruises, car rental, and hotel rooms.
Hotel property management systems may have integrated or interface with third-party solutions like central reservation systems and revenue or yield management systems, online booking engine, back office, point of sale, door-locking, housekeeping optimization, pay-TV, energy management, payment card authorization and channel management systems. [4]
Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution systems (GDSs) to book and sell tickets for multiple airlines. Most airlines have outsourced their CRSs to GDS companies, [1] which also enable consumer access through Internet gateways.
Room Key was the successor of the website Travelweb (acquired by Booking Holdings). [13]In 2011, Room Key acquired hotelicopter, a Charlottesville, VA-based firm, and its technology platform, which provided the technology foundation for Roomkey.com. [14]
A mirror image of the passenger name record (PNR) in the airline reservations system is maintained in the GDS system. If a passenger books an itinerary containing air segments of multiple airlines through a travel agency, the passenger name record in the GDS system would hold information on their entire itinerary, while each airline they fly on would only have a portion of the itinerary that ...
The name and URL were changed to Booking.com and Stef Noorden was appointed as its CEO. In July 2005, the company was acquired by Priceline Group (now called Booking Holdings) for $133 million, and was merged with ActiveHotels.com, a European online hotel reservation company, purchased by Priceline Group for $161 million in September 2004. [6]
In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
The central database is located at Erding, Germany. The major development centres are located in Sophia Antipolis ( France ), Bangalore ( India ), London ( UK ), and Boston ( United States ). In addition to airlines, the CRS is also used to book train travel, cruises , car rental, ferry reservations, and hotel rooms.