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The first thing to do when your iPhone won’t connect to the internet is to quickly turn Wi-Fi off and back on. This gives your iPhone a second chance to connect to your Wi-Fi network, which could resolve a minor software problem.
If your device can't connect to any Wi-Fi networks, contact Apple. Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product.
In the event that you are not sure if there’s a VPN enabled or installed on your iPhone, here’s how you can check. Open the Settings app. Tap General. Scroll down and select VPN. If there’s a VPN listed, tap the option and turn it off, then try to connect to your Wi-Fi network again.
If iPhone doesn’t connect, check the following: Verify that your SIM is activated and unlocked. See Set up cellular service. Go to Settings > Cellular. Verify that Cellular Data is turned on. If you’re using Dual SIM, tap Cellular Data, then verify the selected line. (You can choose only one line for cellular data.)
In this article we explain what to do when the internet isn’t working on your iPhone, either via cellular data or Wi-Fi (or occasionally both).
A common reason why iPhones won’t connect to a Wi-Fi network is a problem with your iPhone’s relationship to your wireless router. You’ll understand how to fix the problem after you know a little bit more about how Wi-Fi works on your iPhone.
1. Check If Router Is Connected to Internet. 2. Captive Portals. 3. Enable Location Services for Network and Wireless. 4. Disable Wi-Fi Assist. 5. Switch to a Different Wi-Fi Frequency Band. 6. Disable Private Address. 7. Renew DHCP Lease. 8. Enter Google DNS Servers. 9. Reset Network Settings.
In most cases, you can fix an iPhone that won't connect to a Wi-Fi network after simple troubleshooting steps. Check if Airplane Mode is on. If your iPhone is in Airplane Mode (maybe you accidentally left it that way after a recent trip), your Wi-Fi is disabled. Turn Airplane Mode to reenable Wi-Fi. Make sure Wi-Fi is on.
Go to Settings, tap on Wi-Fi, and turn the switch off. Wait for a few seconds, then turn it back on. This can often clear up minor connectivity issues. Forget the network you’re having trouble with and reconnect. If toggling Wi-Fi didn’t help, try forgetting the network.
Open Settings > Wi-Fi > Wi-Fi info > Forget This Network. Reconnect to your Wi-Fi and see if it works properly. Go to Mobile Data settings and turn off the Wi-Fi Assist toggle....