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Those affected during the holidays can re-book their flight up to 30 days after the original reservation or get a refund at no extra charge.
The crisis spanned December 21–30, at the peak of the holiday travel season, and is referred to in the news media as the Southwest Airlines holiday travel meltdown [3] or simply as the holiday meltdown, [4] [5] [6] a name also used by the Southwest Airlines pilot's union [7] and the U.S. Department of Transportation. [8]
Ryan Green, Southwest's chief commercial officer, said the airline won't impose baggage charges — it's the only U.S. carrier that lets passenger check one or two bags for free.
Airline is an American reality television series that showcases the daily happenings of passengers, ground workers and on-board staff members of Southwest Airlines. The series debuted on January 5, 2004, on A&E and ran for three seasons. [1] It was narrated by Tim Flavin. [2] On December 15, 2005, it was cancelled after three seasons. [3]
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Schipol airport said "thousands" of bags were left behind on Wednesday due to technical problems. Passengers transfering in Amsterdam to European flights cannot check in luggage on Thursday.
According to the rules of most air transportation authorities, such as the U.S. Federal Aviation Administration and European Union's Joint Aviation Authorities, should passengers flying internationally with checked baggage fail to arrive at the departure gate before the flight is closed, that person's baggage must be retrieved from the aircraft hold before the flight is permitted to take off.