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In the early 1980s, when Simple Mail Transfer Protocol (SMTP) was designed, it provided for no real verification of sending user or system. This was not a problem while email systems were run by trusted corporations and universities, but since the commercialization of the Internet in the early 1990s, spam, phishing, and other crimes have been found to increasingly involve email.
An email account is often required to create an account. During this process, a confirmation hyperlink is sent in an email message to an email address specified by a person. The email recipient is instructed in the email message to navigate to the provided confirmation hyperlink if and only if they are the person creating an account.
Email sender verification notice As part of AOL's commitment to user safety, an alert message will appear if the third-party mail client you're using adds a message to your inbox, or if we believe your account may have been compromised.
S/MIME (Secure/Multipurpose Internet Mail Extensions) is a standard for public-key encryption and signing of MIME data. S/MIME is on an IETF standards track and defined in a number of documents, most importantly RFC 8551 .
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.
When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings. Still need help? Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care.
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