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  2. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    You can manually load PRIVATE WiFi if it is not set up to automatically load. On a PC or Mac, click on the PRIVATE WiFi desktop icon. To manually load PRIVATE WiFi on a PC: 1. Click Start. 2. Click All Programs. 3. Click PRIVATE WiFi.

  3. PRIVATE WiFi® Quick Start Guide - AOL Help

    help.aol.com/articles/private-wifi-quick-start-guide

    Your communications are not protected. Yellow means PRIVATE WiFi is starting up. Green means that PRIVATE WiFi is activated. Your internet connection is encrypted and secure. Blue means PRIVATE WiFi is not activated because you are accessing a secure (WPA, WPA2 or wired) connection. Your internet connection is secure.

  4. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...

  5. Get 24x7 Live Tech Support for Any Device | AOL

    www.aol.com/products/tech-support

    24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more

  6. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work! Just wait about five minutes before turning it back on to make sure ...

  7. PRIVATE WiFi Member Benefit FAQs - AOL Help

    help.aol.com/articles/private-wifi-member...

    Once downloaded, PRIVATE WiFi works on top of your existing WiFi connection by building an encrypted tunnel that safely connects you to a secure internet gateway. At this point, all internet data passing through your connection is invisible and untraceable.

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