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  2. Brand awareness - Wikipedia

    en.wikipedia.org/wiki/Brand_awareness

    As brands are competing in a highly globalized market, brand awareness is a key indicator of a brand's competitive market performance. [4] Given the importance of brand awareness in consumer purchasing decisions, marketers have developed a number of metrics designed to measure brand awareness and other measures of brand health.

  3. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Performance indicators differ from business drivers and aims (or goals). A school might consider the failure rate of its students as a key performance indicator which might help the school understand its position in the educational community, whereas a business might consider the percentage of income from returning customers as a potential KPI.

  4. Brand management - Wikipedia

    en.wikipedia.org/wiki/Brand_management

    In another example, the variables brand recognition and brand recall form a linked network that describes the consumer's brand awareness or brand knowledge. [43] Brand awareness refers to the extent to which consumers can identify a brand under various conditions. [44] Marketers typically identify two distinct types of brand awareness; namely ...

  5. Brand - Wikipedia

    en.wikipedia.org/wiki/Brand

    Brand awareness is a key component in understanding the effectiveness both of a brand's identity and of its communication methods. [82] Successful brands are those that consistently generate a high level of brand awareness, as this can be the pivotal factor in securing customer transactions. [83] Various forms of brand awareness can be identified.

  6. Marketing effectiveness - Wikipedia

    en.wikipedia.org/wiki/Marketing_effectiveness

    Consumers build brand value through exposure to the brand and branded information over time. [citation needed] Brand information can be received through many sources, such as, advertising, word-of-mouth and in the (distribution) channel often characterized with the purchase funnel, a McKinsey & Company concept. Lastly, consumers consume and ...

  7. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Key performance indicator—a method for choosing important/critical performance measures, usually in an organisational context Performance prism—a second-generation performance measurement framework used by organizations to manage performance by considering the needs and contributions of all stakeholders, not just shareholders and customers.

  8. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Brands not taken into account in the "awareness" stage may be added during the evaluation or even purchase stage; Following the post-purchase stage, there is a return to the first step in the process, thus feeding the brand awareness. [55] In relation to customers and the channels which are associated with sales, these are multichannel in ...

  9. Brand development index - Wikipedia

    en.wikipedia.org/wiki/Brand_Development_Index

    The purpose of the BDI metric is to quantify the relative performance of a brand within specified customer groups. The index helps marketers identify strong and weak segments (usually demographic or geographic) for individual brands. [1] The BDI is especially useful in conjunction with the category development index (CDI). It can be used in ...