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Incident management is an important part of IT service management (ITSM) process area. [13] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are ...
The National Incident Management System (NIMS) is a standardized approach to incident management developed by the United States Department of Homeland Security. The program was established in March 2004, [ 1 ] in response to Homeland Security Presidential Directive -5, [ 1 ] [ 2 ] issued by President George W. Bush .
Computer security incident management is a specialized form of incident management, the primary purpose of which is the development of a well understood and predictable response to damaging events and computer intrusions. [1] Incident management requires a process and a response team which follows this process.
Published in September 2006, the NIST SP 800-92 Guide to Computer Security Log Management serves as a key document within the NIST Risk Management Framework to guide what should be auditable. As indicated by the absence of the term "SIEM", the document was released before the widespread adoption of SIEM technologies.
SLAs define security requirements, along with legislation (if applicable) and other contracts. These requirements can act as key performance indicators (KPIs) that can be used for process management and for interpreting the results of the security management process. The security management process relates to other ITIL-processes. However, in ...
ICS basic organization chart (ICS-100 level depicted) The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective.
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