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If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2.
• Today on AOL Select the box to show latest news, unread messages, and mail tips. • Sender Name Display Choose to display either the sender's name or email address. Update Compose settings
You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features. That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
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AOL is committed to protecting the privacy and security of our members. To maintain the security of your account while accessing AOL Mail through third-party apps, it's necessary to keep your connection settings updated.