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Music on hold (MOH) is the business practice of playing recorded music to fill the silence that would be heard by telephone callers who have been placed on hold. It is especially common in situations involving customer service. Music on hold is sometimes referred to as phone on hold, message on hold, on hold messaging, or hold music.
She played the "music" (which is actually more like a random sound than a tune) for people without telling them what it was. The overall consensus was that it sounds like a manic horse, or some ...
The WAV file is an instance of a Resource Interchange File Format (RIFF) defined by IBM and Microsoft. [3] The RIFF format acts as a wrapper for various audio coding formats. Though a WAV file can contain compressed audio, the most common WAV audio format is uncompressed audio in the linear pulse-code modulation (LPCM) format.
On-hold music is to music as Velveeta is to cheese, but we never knew exactly why on-hold music sucks until Notebooks.com recently investigated. It found that the culprits for bad on-hold music ...
Listening to hold music is a universally unenjoyable experience — that is, unless it takes place on Pizza Hut’s line. ... Unfortunately, my Pizza Hut’s hold sound contained no music; it was ...
PHMG offers a range of audio branding products, specialising in music on hold and on-hold marketing. Core products include Brand Sound Track, Brand Sound, and Brand Sound Pro. Additional services for use across multiple platforms include brand playlists, voice for video, multi-language productions, system support and sonic identity development.
The term can also be used for kinds of easy listening, [7] lounge, piano solo, jazz or middle of the road music, or what are known as "beautiful music" radio stations.. This style of music is sometimes used to comedic effect in mass media such as film, where intense or dramatic scenes may be interrupted or interspersed with such anodyne music while characters use an elevator.
Another modern component is the music server consisting of one or more computer hard drives that hold music in the form of computer files. When the music is stored in an audio file format that is lossless such as FLAC, Monkey's Audio or WMA Lossless, the computer playback of recorded audio can serve as an audiophile-quality source for a hi-fi ...