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Following from the business strategy is the service concept. [7]: 47–50 It must provide the rationale for why the customer should buy the service offered. It defines what the customer is receiving and what the service organization is providing. The service concept includes: Organizing Idea. The vision and essence of the service. Service Provided.
Most modern business theorists see a continuum with pure service on one terminal point and pure commodity good on the other terminal point. [2] Most products fall between these two extremes. For example, a restaurant provides a physical good (the food ), but also provides services in the form of ambience, the setting and clearing of the table, etc.
A functional organizational structure is a structure that consists of activities such as coordination, supervision and task allocation. The organizational structure determines how the organization performs or operates. The term "organizational structure" refers to how the people in an organization are grouped and to whom they report.
An operating model describes how an organization delivers value, as such it is a subset of the larger concept 'business model'. A business model describes how an organization creates, delivers and captures value and sustains itself in the process. An operating model focuses on the delivery element of the business model.
A knowledge organization also links past, present, and future by capturing and preserving knowledge in the past, sharing and mobilizing knowledge today, and knowledge organizations can be viewed from a number of perspectives: their general nature, networks, behavior, human dimensions, communications, intelligence, functions and services.
Business reference model is a reference model, concentrating on the architectural aspects of the core business of an enterprise, service organization or government agency. Component business model; Technique developed by IBM to model and analyze an enterprise. It is a logical representation or map of business components or "building blocks" and ...
The difference between business and commerce is that business can also refer to a commercial entity, such as a company. [13] So, in a more specific sense, a business is an organization or activity for making a profit by providing goods and services which meet the needs of its customers or consumers. [14]
The ISO 9000 family of standards does not set out requirements for product or service approval. Instead, ISO 9001 requires that product or service requirements are agreed between the organization and its customers and that the organization manages its business processes to achieve these agreed requirements.