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  2. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

  3. Capacity planning - Wikipedia

    en.wikipedia.org/wiki/Capacity_planning

    Capacity planning. Capacity planning is the process of determining the production capacity needed by an organization to meet changing demands for its products. [1] In the context of capacity planning, design capacity is the maximum amount of work that an organization or individual is capable of completing in a given period.

  4. Business Planning and Control System - Wikipedia

    en.wikipedia.org/wiki/Business_Planning_and...

    Overview. BPCS was developed by Chicago-based System Software Associates (SSA), which later became SSA Global Technologies [1] (which was then acquired by Infor Global Solutions and rebranded as Infor LX), and is used to control the operations of manufacturing companies. BPCS includes MRP logic to manufacturing operations, provided there are ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  6. Collaborative planning, forecasting, and replenishment

    en.wikipedia.org/wiki/Collaborative_Planning...

    Collaborative Planning, Forecasting and Replenishment (CPFR) is an approach to the supply chain process which focuses on joint practices. This is done through cooperative management of inventory through joint visibility and replenishment of products throughout the supply chain. Information shared between suppliers and retailers aids in ...

  7. Software as a service - Wikipedia

    en.wikipedia.org/wiki/Software_as_a_service

    Software as a service. Software as a service (SaaS / sæs / [1]) is a form of cloud computing in which the provider offers the use of application software to a client and manages all the physical and software resources used by the application. [2] The distinguishing feature of SaaS compared to other software delivery models is that it separates ...

  8. Management information system - Wikipedia

    en.wikipedia.org/wiki/Management_information_system

    Management information system. A management information system (MIS) is an information system [1] used for decision-making, and for the coordination, control, analysis, and visualization of information in an organization. The study of the management information systems involves people, processes and technology in an organizational context.

  9. Agile software development - Wikipedia

    en.wikipedia.org/wiki/Agile_software_development

    Agile software development is an umbrella term for approaches to developing software that reflect the values and principles agreed upon by The Agile Alliance, a group of 17 software practitioners in 2001. [1] As documented in their Manifesto for Agile Software Development the practitioners value: [2] Individuals and interactions over processes ...