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"We have had more and more work added, 12-16 hour days, maximum stress to be cut free without a thought or a warning," one impacted Amazon manager told Fortune.
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As customer reviews have become integral to Amazon marketing, reviews have been challenged on accuracy and ethical grounds. [356] In 2004, The New York Times [357] reported that a glitch in the Amazon Canada website revealed that a number of book reviews had been written by authors of their own books or of competing books. Amazon changed its ...
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.