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  2. Issue tracking system - Wikipedia

    en.wikipedia.org/wiki/Issue_tracking_system

    An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

  3. ‘A minefield of its own making’: New investigation of USAA ...

    www.aol.com/finance/minefield-own-making...

    Starting in 2019, USAA has also faced a number of fines — $3.5 million over customer-related violations, $85 million over compliance and management issues and $140 million over weak protections ...

  4. USAA members say they’ve lost trust in the bank - AOL

    www.aol.com/finance/just-nightmare-more-more...

    Three of the defendants worked for a call center that provided customer service for USAA and helped the rest of the group to access customers’ banking details to create counterfeit checks ...

  5. USAA - Wikipedia

    en.wikipedia.org/wiki/USAA

    USAA is a pioneer of the concept of direct marketing; most of its business is conducted over the Internet or telephone using employees instead of agents. Until the 1960s, the bulk of its business was conducted via mail. In the late 1960s, USAA began a transition from mail to phone-based sales and service.

  6. Reciprocal inter-insurance exchange - Wikipedia

    en.wikipedia.org/wiki/Reciprocal_inter-insurance...

    The attorney-in-fact, using a power of attorney from each subscriber, is authorized to administer the exchange and run its day-to-day operations, including issuing policies, filing rates, managing investments and handling claims. The attorney-in-fact can solicit and admit new subscribers.

  7. Moving to a new state? Here's how to switch your car ... - AOL

    www.aol.com/finance/car-insurance-moving-states...

    For example, USAA typically offered the lowest rates at $817 annually, while Allstate averaged $1,570. Because insurance companies price risk differently in each state, your current provider may ...

  8. Medical billing - Wikipedia

    en.wikipedia.org/wiki/Medical_billing

    Medical billing, a payment process in the United States healthcare system, is the process of reviewing a patient's medical records and using information about their diagnoses and procedures to determine which services are billable and to whom they are billed.

  9. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]

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