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As Temu continues to maintain its position as the leading free app in both the Google Play Store and the App Store, it is increasingly coming under the scrutiny of consumers and legislators alike.
If you're on social media, you've probably come across ads for Temu.Some items are priced so low, it makes you wonder if it's legit. Temu is one of the hottest new e-commerce sites.
Temu offers a customer-friendly returns and refunds policy, with one of the longest returns window in the industry. If customers are not satisfied with their purchase, they can return the product ...
Temu has a 2.5-star Better Business Bureau rating, and most of the customer reviews claim some issue, like its "horrible" customer service, delivery errors, pricing tricks and low-quality items.
Temu operates as an online store, carrying cut-price merchandise from self-employed sellers. More than 100,000 of them are based in China , according to Marketplace Pulse, a research firm.
The report follows the Commission's Oct. 11 request for information from Temu under the Digital Services Act, asking what steps it is taking to stop illegal products being sold on its platform.
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