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Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
STIR/SHAKEN, or SHAKEN/STIR, is a suite of protocols and procedures intended to combat caller ID spoofing on public telephone networks.Caller ID spoofing is used by robocallers to mask their identity or to make it appear the call is from a legitimate source, often a nearby phone number with the same area code and exchange, or from well-known agencies like the Internal Revenue Service or ...
Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76] In 2009, after completing transition from their old service, Comcast had 7.6 million voice customers. [77] As of the end of 2013, Comcast Digital Voice had reached 10.7 million subscribers. [78]
On Tuesday, Comcast announced Now TV, a new streaming offering that includes more than 40 live cable entertainment channels from A+E Networks, AMC Networks, Hallmark and Warner Bros. Discovery ...
The traditional romance scam has now moved into Internet dating sites, gaining a new name of catfishing. [5] The con actively cultivates a romantic relationship which often involves promises of marriage. However, after some time, it becomes evident that this Internet "sweetheart" is stuck in their home country, lacking the money to leave and ...
[153] [154] Telexfree was a multibillion-dollar Ponzi scheme desguised as an internet phone service company. Prosecutors have described it as the largest fraud of all time in terms of the number of people affected—more than 1 million, with victims in various countries.
AOL began in 1983, as a short-lived venture called Control Video Corporation (CVC), founded by William von Meister.Its sole product was an online service called GameLine for the Atari 2600 video game console, after von Meister's idea of buying music on demand was rejected by Warner Bros. [8] Subscribers bought a modem from the company for $49.95 and paid a one-time $15 setup fee.
Comcast's Customer Service Rating by the ACSI surveys indicate that the company's customer service has not improved since the surveys began in 2001. Analysis of the surveys states that "Comcast is one of the lowest scoring companies in ACSI. As its customer satisfaction eroded by 7% over the past year, revenue increased by 12%."