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The company's initial goal was to be "the 800 number for Linux" and operate 24 hours a day. In the late 1990s, Linux was slowly gaining in popularity as both a desktop and server operating system. A common complaint was that Linux was inappropriate in business environments because obtaining support for Linux involved newsgroups, mailing lists ...
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Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]