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a database abstraction layer, currently supporting (among others) Python's built-in "anydbm" module, PostgreSQL, MySQL and SQLite; issue-specific "nosy lists", used for e-mail notifications and conversation (each issue effectively becoming a mini mailing list) [8] an authorization system, [9] based on roles (of users), classes and objects
MySQL, PostgreSQL, SQLite: 2006 6.0.2 [19] 2024-12-11; 40 days ago Request Tracker: Best Practical Solutions, LLC GPLv2: Perl: MariaDB, MySQL, PostgreSQL, Oracle, SQLite (testing only) [20] 1999-10-13 5.0.7 [21] 2024-06-05; 7 months ago Roundup: Ka-Ping Yee, Richard Jones MIT license (ZPL v 2.0 for the template system) Python: SQLite, MySQL ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
System Creator License Implementation language(s) Back end Launch Date Faveo Helpdesk: ... MySQL, PostgreSQL: 2016 See also. Comparison of issue-tracking systems;
The ticket system can be used for tracking bugs, tasks, issues, incidents or any other kind of ticket. Customized reports can be generated from parametric stored SQL queries or using an interactive ticket query system. There is also an integrated search engine and a fine-grained permission system.
This task included setting up a ticketing system for the help desk. Initially he set up a Linux server to run "req", [6] but later he identified that the command line interface was limiting usage. Over the next two years he created and maintained WebReq, a web based interface for req written in Perl. Eventually the req portions were removed and ...
A major component of a bug tracking system is a database that records facts about known bugs. Facts may include the time a bug was reported, its severity, the erroneous program behavior, and details on how to reproduce the bug; as well as the identity of the person who reported it and any programmers who may be working on fixing it.
Tessitura is a software package for nonprofit arts and culture organizations, marketed as "arts enterprise software." Tessitura was initially developed by the Metropolitan Opera for its internal use, and integrates ticketing, fundraising, and customer relationship management functions.