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2. Roundup (issue tracker) - Wikipedia

   en.wikipedia.org/wiki/Roundup_(issue_tracker)

   a database abstraction layer, currently supporting (among others) Python's built-in "anydbm" module, PostgreSQL, MySQL and SQLite; issue-specific "nosy lists", used for e-mail notifications and conversation (each issue effectively becoming a mini mailing list) [8] an authorization system, [9] based on roles (of users), classes and objects

3. Zammad - Wikipedia

   en.wikipedia.org/wiki/Zammad

   Zammad is a free helpdesk or issue tracking system. It offers the connection of various channels like email, chat, telephone, Twitter, or Facebook. Zammad is developed in the programming languages Ruby and JavaScript. The name Zammad comes from the Bavarian language and means "together". [3]

4. Comparison of issue-tracking systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_issue...

   Proprietary, stand-alone and hosted, free version, free for open source projects Java: JavaScript and Kotlin: 2009 Zammad: Zammad GmbH AGPL: Ruby: MariaDB, MySQL, PostgreSQL [27] 2016 [28] 6.4.1 [29] 2024-12-05; 46 days ago System Creator License Implementation language(s) Back end Launch date Latest stable release Latest release date

5. Trac - Wikipedia

   en.wikipedia.org/wiki/Trac

   Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.

6. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...

7. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).