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Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...
Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.
Fix connection issues while online If you receive this message, it may be caused by improper modem setup, dialing options, or access number issues. • Verify your username (or email address) is correct.
If you connect to the internet using your phone line (dial-up), it's recommended you install AOL Dialer for an optimal browsing experience.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Problem with your username - your username was unsuitable and has been blocked; you need to choose another before continuing. Unintended triggering of anti-vandalism systems (known as "collateral damage") - your IP address unfortunately happens to match an IP address used by a blocked account. Ask for further information and/or request unblocking.