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The head server must insure that all staff do their duties accordingly. The functions of a head server can overlap to some degree with that of the maître d'hôtel . Restaurants in North America employ an additional level of waiting staff, known as busboys or busgirls , increasingly referred to as bussers or server assistants , to clear dirty ...
The maître d'hôtel (French for 'master of the house'; pronounced [mɛːtʁə dotɛl] ⓘ), head waiter, host, waiter captain, or maître d ' (UK: / ˌ m eɪ t r ə ˈ d iː / MAY-trə DEE, US: / ˌ m eɪ t ər-/ MAY-tər -) manages the public part, or "front of the house", of a formal restaurant.
The duties of bussers fall under the heading of busing or bussing, an Americanism of unknown origin. [ 13 ] It has been claimed [ 15 ] that the term originated in America as 'omnibus boy', a boy employed to do everything ('omni-') in a restaurant including setting and clearing tables, filling glasses, taking used dishes to the kitchen, etc.
A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. [1] Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales ...
Hotels operate 24 hours a day, as such they typically continue to provide front desk services around the clock. The night auditor carries out the duties of the front desk agent (such as check ins, check outs, room changes, dealing with emergency situations, reservation and customer complaint handling) as well as performing wake up calls and providing concierge services and other duties carried ...
In medieval times, the concierge was an officer of the king who was charged with executing justice, with the help of his bailiffs. [citation needed] Initially working as a porter of a castle, under Hugh Capet up to Louis XI, the term was transferred to a high official of the kingdom and - after the castles had lost their defensive function and served as prisons - also to prison guards ...