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OnePlus Nord received positive reviews from Tom's Guide reviewer Richard Priday, citing its many cameras, 90 Hz display, great design for a mid-range phone, and excellent battery life. They criticized the macro camera, the average performance, the lack of wireless charging, and the fact that OnePlus Nord won't be coming to the United States. [36]
The OnePlus Nord 2 5G launch is expected soon and before that, OnePlus has announced the Nord Ambassador program to attract its potential customers and enthusiasts and bring them together in a community. The Chinese company has promised benefits including free access to OnePlus Nord devices to Nord Ambassador program participants.
OnePlus' customer support has been the subject of criticism. In 2017, the company increased the number of customer service staff and set up customer service and repair centers in Asia, Europe, and the United States, aiming to improve turnaround times for repairs and other issues. [53]
The cuts affected more than 100 customer service managers working in Level 5 and Level 6 middle management positions both in call centers and virtually. Impacted employees worked mainly in either ...
The OnePlus Nord N10 5G has a 6.49 in (165 mm) 1080 × 2400 FHD+ 90Hz IPS LCD display with a 20:9 aspect ratio, ~83.5% screen-to-body ratio, and a ~406 ppi pixel density. The front glass is Gorilla Glass 3 , while the back and frame are constructed of plastic.
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The Nord 2 5G has a 6.43-inch 1080p (2400 × 1080) AMOLED display with a 90 Hz refresh rate. There is a circular cutout at the top left corner for the front-facing camera, and an optical fingerprint scanner below the display.