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According to eBay policy, if a buyer opens an Item Not as Discussed (INAD) ticket, then you must accept the return and refund the money. The buyer keeps the items and sends an empty box back ...
It was contracted by a number of market places, the largest of which was eBay. However, due to changes in the eBay feedback system in May 2008, SquareTrade decided to stop resolving eBay feedback disputes from June 2008. [21] SquareTrade continues providing services to eBay users, such as warranty services and the trustmark program.
In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange. Overview
RMAs may be minimized in a number of ways. Adding a customer survey capability may prevent RMAs by detecting problems in advance of returns. [citation needed] Returns are sometimes minimized by reducing transaction errors prior to the merchandise leaving the seller. [3] Providing additional information to consumers also reduces returns. [4]
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In its Sept. 2023 complaint, the Justice Department accused eBay of illegally allowing the sale of more than 343,000 aftermarket "defeat" devices that help vehicles generate more power and get ...