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Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using. If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything ...
Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi. 8. Check the Run Private WiFi for AOL now box and click Finish to complete the installation.
Check your physical phone connection - A loose cable or cord can often be the cause of a connection problem. Unplug all phone devices in your home - Unplug all phone devices in your home, then reconnect just the modem. Try to connect online, and if it works, plug in each device one at a time until you find the one causing the problem.
PRIVATE WiFi will automatically activate and connect to an encrypted server whenever you access the internet. If you change this default setting, you can activate PRIVATE WiFi at any time clicking on the status icon ( PC: right-click the icon in the Taskbar at the bottom right of your screen, Mac: click the Menu Bar icon at the top right of ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Desktop Gold doesn't provide dial-up internet connectivity and can only be used if you already have a broadband internet connection. If you're having trouble getting online, check to see if the issue is with your internet connection.Our help article, Troubleshooting a Broadband Connection, provides some useful troubleshooting tips. If you are ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.