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  2. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Course content typically includes greeting the customer (either by phone or in person), questioning to understand the customer’s need or problem, listening, confirming understanding, responding with value, using positive language, eliminating jargon, concluding the phone or face-to-face interaction, dealing with angry customers, and the importance of body language and tone of voice.

  3. BitTorrent - Wikipedia

    en.wikipedia.org/wiki/BitTorrent

    Torrents with multiple trackers can decrease the time it takes to download a file, but also have a few consequences: Poorly implemented [59] clients may contact multiple trackers, leading to more overhead-traffic. Torrents from closed trackers suddenly become downloadable by non-members, as they can connect to a seed via an open tracker.

  4. Transmission (BitTorrent client) - Wikipedia

    en.wikipedia.org/wiki/Transmission_(BitTorrent...

    Within the file selection menus, users can customise their downloads at the level of individual files. Transmission also seeds, that is, it will automatically share downloaded content. [8] Transmission allows the assigning of priorities to torrents and to files within torrents, thus potentially influencing which files download first.

  5. CompTIA - Wikipedia

    en.wikipedia.org/wiki/CompTIA

    Certified Technical Trainer (CTT+) certification is a vendor-neutral certification that is applicable to training professionals in all industries. Originally administered in 2001 through The Chauncey Institute, the CTT program was acquired by CompTIA and renamed as CTT+.

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  7. Alison (company) - Wikipedia

    en.wikipedia.org/wiki/Alison_(company)

    ALISON is an Irish online education platform for higher education that provides certificate courses and accredited diploma courses. [5] [6] It was founded on 21 April 2007 in Galway, Ireland, by Irish social entrepreneur Mike Feerick. [7] As of July 2022, Alison has 4,000 courses, 25 million learners worldwide, and 4.5 million graduates. [2] [3]