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Unhappy satellite TV subscribers -- most customers of DirecTV and Dish Network -- have been complaining by the thousands to the Better Business Bureau. More than 53,000 satellite customers have ...
In August 2008, The Boston Globe reported that DirecTV received 20,000 complaints in less than three years to the Better Business Bureau on DirecTV slipping in cancellation fees. [ 132 ] In August 2010, the BBB reported that it had received 39,000 complaints against DirecTV in the previous three years, and the BBB gave it an F (failing) grade.
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DirecTV filed a complaint Saturday with the Federal Communications Commission alleging Disney did not negotiate in good faith as the two sides have failed to reach a distribution deal.
Currently, there are two primary satellite television providers of subscription based service available to United States consumers: DirecTV and Dish Network, which have 21 and 10 million subscribers respectively. [1] [2]
The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.
DirecTV filed a complaint with the Federal Communications Commission on Saturday night accusing Disney of negotiating in bad faith. Disney channels, including ESPN and ABC-owned stations in nine markets, have been off DirecTV since the evening of Sept. 1. That meant DirecTV customers were blacked out from viewing most college football games and ...
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