Search results
Results From The WOW.Com Content Network
The International Journal of Business Communication is a quarterly peer-reviewed academic journal covering the field of business communication. The editors-in-chief are Jacqueline and Milton Mayfield ( Texas A&M International University ).
The Journal of Business and Technical Communication is a quarterly peer-reviewed academic journal that focuses on communication best practices, problems, and trends in business and academic venues. The journal was established in 1987 and is published by SAGE Publishing .
Business and Professional Communication Quarterly is a quarterly peer-reviewed academic journal covering communication management. The editor-in-chief is Melinda Knight ( Montclair State University ).
It is used to reduce customer frustration and mitigate customer service issues before having the ability to happen. [1] Proactive communications include opt-in notifications and chats, social media responsiveness and multi-channel contact. [2] The strategy is used during each phase of the customer lifecycle. [3]
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
The Journal of Communication is a bimonthly peer-reviewed academic journal that publishes articles and book reviews on a broad range of issues in communication theory and research. It was established in 1951 and the current editor-in-chief is R. Lance Holbert (Temple University). According to the Journal Citation Reports, its 2018 impact factor is
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...