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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

  3. AOL Favorites FAQs - AOL Help

    help.aol.com/articles/aol-favorites-faqs

    If you would like to delete a folder from AOL Favorites, please follow the instructions below: Hover your mouse cursor over the folder you wish to remove. Click on the pencil icon; Click Delete. A confirmation box will appear. If you're sure you want to delete the AOL Favorites folder, please click Delete.

  4. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.

  5. Enable or disable your browser's Password Manager and search ...

    help.aol.com/articles/how-do-i-enable-disable...

    Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager

  6. Bookmark websites to your Favorites in AOL Desktop Gold

    help.aol.com/articles/aol-desktop-software-using...

    Delete multiple Favourites at once by clicking Ctrl key and click the bookmarks you want to delete. 1. Click the Favorite Places icon. 2. Click the folder or Favorite Place that you want to delete. 3. Click Delete. 4. Click Yes to confirm the action.

  7. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

  8. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For secure browsing, we recommend you download a supported browser.

  9. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    For more information on how to install an updated version of Adobe Flash Player on your computer, please see our help article A video won't play or display properly. A Red X appears while trying to play a video.