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Learn what to do if your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on.
Check your service and support coverage. Lost or stolen iPhone, iPad, or iPod touch. Lost or stolen Mac. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more.
Find out what to do if your iPhone has a frozen screen, doesn’t respond when you touch it or becomes stuck when you turn it on.
If you can't make or receive calls on your iPhone, follow these steps, testing after each step. Check your network settings. Reset your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
Let your device charge for a half hour. If your device still won't power on or displays a battery icon on screen, force restart your device: iPhone 8 or later and iPhone SE (2nd generation and later): Press and quickly release the volume up button. Press and quickly release the volume down button.
If you see No Service in the status bar of your device and you have an iPhone 5s, iPhone 5c, or earlier or an iPad 2 (Wi-Fi + Cellular) or earlier, contact your carrier to discuss your options. If you have an iPhone 6 or later or an iPad (3rd generation) or later, follow these steps: Update your iPhone or iPad to the latest version of iOS or ...
For iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE (1st generation), iPhone 7, and iPhone 7 Plus, iOS dynamically manages performance peaks to prevent the device from unexpectedly shutting down, so you can still use your iPhone.
If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
Find out what to do if your iPad won’t charge or if the battery in your iPhone drains too quickly. Find out what to do if your device won’t turn on or is frozen. Maximise your battery life. Show the battery percentage on your iPhone.
How to put your iPhone in diagnostics mode. If you repair your iPhone using Self Service Repair, you might be asked to put your iPhone in diagnostics mode as part of System Configuration. Learn what to do. Turn off your iPhone: Press and hold either volume button and the side button until the power-off slider appears.