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2. Sheila Heen - Wikipedia

   en.wikipedia.org/wiki/Sheila_Heen

   Sheila Heen is an American author, educator and public speaker. She is the Thaddeus R. Beal Professor of Practice at Harvard Law School, member of the Harvard Negotiation Project, co-founder of Triad Consulting, and author of two New York Times Best Sellers - Difficult Conversations: How to Discuss What Matters Most, [1] and Thanks for the Feedback: The Science and Art of Receiving Feedback ...

3. Difficult conversation - Wikipedia

   en.wikipedia.org/wiki/Difficult_conversation

   Difficult Conversations (HBR 20-Minute Manager Series). Harvard Business Review Press. 26 January 2016. ISBN 978-1-63369-079-0. Gordon, Jon; Kelly, Amy (2024). Difficult conversations don't have to be difficult: a simple, smart way to make your relationships and team better. Hoboken, New Jersey: Wiley. ISBN 978-1394187171.

4. Project Gutenberg - Wikipedia

   en.wikipedia.org/wiki/Project_Gutenberg

   In August 2003, Project Gutenberg created a CD containing approximately 600 of the "best" e-books from the collection. The CD is available for download as an ISO image. When users are unable to download the CD, they can request to have a copy sent to them, free of charge. In December 2003, a DVD was created containing nearly 10,000 items. At ...

5. Crucial Conversations: Tools for Talking When Stakes Are High

   en.wikipedia.org/wiki/Crucial_Conversations:...

   A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages. [3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013. [4]

6. Quiet: The Power of Introverts in a World That Can't Stop ...

   en.wikipedia.org/wiki/Quiet:_The_Power_of...

   No. 12 best selling book (across all categories) on Amazon.com [71] (March 3, 2012, not necessarily a peak ranking), No. 2 on The New York Times Best Seller list (paperback nonfiction), [72] by March 2019 having been on the list for 166 weeks, [73] No. 1 bestselling original nonfiction book of 2012 as listed by the Toronto Star, [74] and

7. A Complete Collection of Genteel and Ingenious Conversation

   en.wikipedia.org/wiki/A_Complete_Collection_of...

   A Complete Collection of genteel and ingenious Conversation, according to the most polite mode and method now used at Court, and in the best Companies of England, commonly known as A Complete Collection of Genteel and Ingenious Conversation, or more simply as Polite Conversation, is a book by Jonathan Swift offering an ironic and satirical commentary on the perceived banality of conversation ...