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Empathy and sympathy are often mixed up, but they're totally different emotions. A psychotherapist explains the key differences between the two reactions:
Empathy is generally described as the ability to take on another person's perspective, to understand, feel, and possibly share and respond to their experience. [1] [2] [3] There are more (sometimes conflicting) definitions of empathy that include but are not limited to social, cognitive, and emotional processes primarily concerned with understanding others.
Mar et al., in a study of 94 participants, identified that the primary mode of literature that increases empathy is fiction, as opposed to non-fiction. [5] Other studies verify these results and go on to specify that active fiction in particular engages with the reader and affects the reader’s empathy, at the very least in adults, rather than passive, entertainment fiction. [6]
Emma Seppala distinguishes compassion from empathy and altruism as follows: "... The definition of compassion is often confused with that of empathy. Empathy, as defined by researchers, is the visceral or emotional experience of another person's feelings. It is, in a sense, an automatic mirroring of another's emotion, like tearing up at a ...
And these simple, sincere empathy statements offer the perfect responses in these situations. Empathy can foster a genuine, caring connection between two people and greatly deepen relationships.
Empathic concern is often confused with empathy. To empathize is to respond to another's perceived emotional state by experiencing feeling of a similar sort. Empathic concern or sympathy includes not only empathizing, but also having a positive regard or a non-fleeting concern for the other person. [2]
Smith proposes that mutual sympathy heightens the original emotion and "disburdens" the person of sorrow. This is a 'relief' model of mutual sympathy, where mutual sympathy heightens the sorrow but also produces pleasure from relief "because the sweetness of his sympathy more than compensates the bitterness of that sorrow" (p. 14).
Digital empathy is the application of the core principles of empathy – compassion, cognition, and emotion – into technical designs to enhance user experience. According to Friesem (2016), digital empathy is the cognitive and emotional ability to be reflective and socially responsible while strategically using digital media.