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  2. The Benefits of VoIP Phone Systems - AOL

    www.aol.com/benefits-voip-phone-systems...

    Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational ...

  3. 10 Phone Systems for Small Businesses - AOL

    www.aol.com/10-phone-systems-small-businesses...

    Ready to upgrade your business communications? Start by comparing VoIP phone service providers.

  4. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically.

  5. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  6. Gordon Matthews (inventor) - Wikipedia

    en.wikipedia.org/wiki/Gordon_Matthews_(inventor)

    The first VMX system was engineered by John Cayton under the direction of Gordon Matthews. In 1979, Matthews also filed a method patent for voicemail, which was granted on February 1, 1983. Matthews patented what was called "Voice Message Exchange," U.S. Patent No. 4,371,752, and was a significant patent for voicemail.

  7. Unified communications - Wikipedia

    en.wikipedia.org/wiki/Unified_communications

    These systems used the phone company's analog or digital circuits to deliver phone calls from a central office (CO) to the customer. The system —PBX or key telephone system— accepted the call and routed the call to the appropriate extension or line appearance on the phones at the customer's office. In the 1980s, voice mail systems with IVR ...

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