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  2. 10 Phone Systems for Small Businesses - AOL

    www.aol.com/10-phone-systems-small-businesses...

    Ooma Office is an excellent solution for companies switching from a traditional office phone system to a cloud-hosted service. It supports landline desk phones, analog fax machines, and overhead ...

  3. Answering machine - Wikipedia

    en.wikipedia.org/wiki/Answering_machine

    A Panasonic answering machine with a dual compact cassette tape drive to record and replay messages. An answering machine, answerphone, or message machine, also known as telephone messaging machine (or TAM) in the UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), is used for answering telephone calls and recording callers' messages.

  4. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    A voicemail system (also known as voice message or voice bank) is a computer-based system that allows callers to leave a recorded message when the recipient has been unable or unwilling to answer the phone. Calls may be diverted to voicemail manually or automatically.

  5. Office automation - Wikipedia

    en.wikipedia.org/wiki/Office_automation

    Office automation helps in optimizing or automating existing office procedures. The backbone of office automation is a local area network, which allows users to transfer data, mail and voice across the network. All office functions, including dictation, typing, filing, copying, fax, telex, microfilm and records management, telephone and ...

  6. Business telephone system - Wikipedia

    en.wikipedia.org/wiki/Business_telephone_system

    A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features for call handling.

  7. Unified communications - Wikipedia

    en.wikipedia.org/wiki/Unified_communications

    These systems used the phone company's analog or digital circuits to deliver phone calls from a central office (CO) to the customer. The system —PBX or key telephone system— accepted the call and routed the call to the appropriate extension or line appearance on the phones at the customer's office. In the 1980s, voice mail systems with IVR ...

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