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  2. Knowledge-centered support - Wikipedia

    en.wikipedia.org/wiki/Knowledge-centered_support

    Its premise is to capture, structure, and reuse technical support knowledge. Initially it was known as Solution-Centered Support, and was renamed to acknowledge the methodology as best practices in knowledge management. The Consortium for Service Innovation was founded in Seattle in 1992 by Symbologic.

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Electronic document and records management system - Wikipedia

    en.wikipedia.org/wiki/Electronic_document_and...

    A range of software vendors offer these systems at an enterprise level (i.e. targeted at managing all documents and records within an enterprise). [1] These vendors have historically provided electronic document management systems and have acquired smaller records management system companies. The seamlessness of the integration and the original ...

  5. Tech execs from Salesforce and Qualcomm share their best ...

    www.aol.com/news/tech-execs-salesforce-qualcomm...

    Companies' applications of AI were a key theme at MWC Las Vegas 2024, where execs shared their best practices. Tech execs from Salesforce and Qualcomm share their best practices for implementing ...

  6. Best practice - Wikipedia

    en.wikipedia.org/wiki/Best_practice

    Best practice is a feature of accredited management standards such as ISO 9000 and ISO 14001. [2] Some consulting firms specialize in the area of best practice and offer ready-made templates to standardize business process documentation. Sometimes a best practice is not applicable or is inappropriate for a particular organization's needs.

  7. Certification Practice Statement - Wikipedia

    en.wikipedia.org/wiki/Certification_Practice...

    A Certification Practice Statement (CPS) is a document from a certificate authority or a member of a web of trust which describes their practice for issuing and managing public key certificates. [1] Some elements of a CPS include documenting practices of: issuance; publication; archiving; revocation; renewal

  8. Data steward - Wikipedia

    en.wikipedia.org/wiki/Data_steward

    The data steward may also serve as a liaison between the organization's data users and technical teams, helping to bridge the gap between business needs and technical requirements. They may also play a role in educating others within the organization about best practices for data management, and advocating for data-driven decision-making.

  9. Good documentation practice - Wikipedia

    en.wikipedia.org/wiki/Good_documentation_practice

    Good documentation practice (recommended to abbreviate as GDocP to distinguish from "good distribution practice" also abbreviated GDP) is a term in the pharmaceutical and medical device industries to describe standards by which documents are created and maintained.