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  2. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop. Easily add it to your desktop with just a few clicks of your mouse. 1. By the system clock in the taskbar, click the Expand icon . 2. Right-click on the AOL Desktop Gold icon . 3.

  3. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    When emails go missing in AOL Mail, it's often due to a few simple things; either the message is in the wrong folder, your third-party mail client's settings, or your account was deactivated due to inactivity. Check your other folders. The first thing place to check if you're missing mail is to check your other folders.

  4. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  5. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  6. Add, rename, and change your toolbar icons in AOL Desktop ...

    help.aol.com/articles/Change-your-toolbar-icons...

    1. Sign in to AOL Desktop Gold. 2. Click the Add a Favorite icon . 3. Left-click a product or service | Click Add to Toolbar. Want to make your toolbar stand out? Customize it by adding personalized labels and images. 1. Sign in to AOL Desktop Gold. 2. Right-click the toolbar icon you'd like to edit | Click Edit. 3. Search for or select an icon. 4.

  7. Overview of the updated AOL app experience for iOS

    help.aol.com/articles/overview-of-the-updated...

    Add contacts in the 'To' field | Tap the arrow near 'To' in order the bring up the CC/BCC fields. Enter description in the 'Subject' field. Enter your message in the body of the email. Tap Send. Reply to or forward an email. Tap an email or conversation to open it. Tap one of the following: Reply - Reply to the sender.

  8. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  9. Email incorrectly delivered to the Trash folder - AOL Help

    help.aol.com/articles/email-incorrectly...

    • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.