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Members in an Aetna preferred provider organization (PPO) and Managed Choice (MC) plan and who receive care from Brown & Toland primary care doctors became part of this program on January 1, 2013.
Aetna Inc. (/ ˈ ɛ t n ə / ET-nə) is an American managed health care company that sells traditional and consumer directed health care insurance and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans, primarily through employer-paid (fully or partly) insurance and benefit programs, and through Medicare.
Aetna Cited by KLAS Research as 'Transformational Partner' for Providers -- Aetna Receives Accolades from Providers in KLAS Report on Accountable Care Payers -- HARTFORD, Conn.--(BUSINESS WIRE ...
Utilization management is "a set of techniques used by or on behalf of purchasers of health care benefits to manage health care costs by influencing patient care decision-making through case-by-case assessments of the appropriateness of care prior to its provision," as defined by the Institute of Medicine [1] Committee on Utilization Management by Third Parties (1989; IOM is now the National ...
In 2015, Lynch became Aetna's first female president, a role she retained through the $70 billion acquisition of Aetna by CVS Health in 2018. [ 15 ] [ 16 ] During the COVID-19 pandemic , Lynch took the helm as president and chief executive officer of CVS Health on February 1, 2021, following the retirement of Larry Merlo.
Service recovery is an organization's resolution of problems from dissatisfied customers, converting those customers into loyal customers. [1] It is the action a service provider takes in response to service failure. [2]