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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    Some video content may need the video acceleration to be lowered in order to play properly. To lower the video acceleration in Windows Media Player: 1. Click Start, select All Programs or Programs, and then click Windows Media Player. 2. Click the Tools menu, and then click Options.

  3. Fix problems with the AOL app on iOS

    help.aol.com/articles/fix-problems-with-the-aol...

    Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

  4. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.

  5. How to share a YouTube video starting at a specific time - AOL

    www.aol.com/share-youtube-video-starting...

    Open Google Chrome, paste the link in the address bar or click where it says, "Link you copied," and load the video. Tap the three-dot menu icon. Click Desktop site. Play video and pause at the ...

  6. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    A browser's cache stores temporary website files which allows the site to load faster in future sessions. This data will be recreated every time you visit the webpage, though at times it can become corrupted. Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being ...

  7. AOL Mail for Verizon Customers - AOL Help

    help.aol.com/products/aol-mail-verizon

    Create and manage 3rd-party app passwords If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.

  8. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  9. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection.