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2. ServiceNow - Wikipedia

   en.wikipedia.org/wiki/ServiceNow

   ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

3. Service catalog - Wikipedia

   en.wikipedia.org/wiki/Service_Catalog

   An IT service catalog is a subset of an enterprise service catalog and is defined by ITIL, by the book Service Design, to be an exhaustive list of IT-only services that an organization provides or offers to its employees or customers. The catalog is the only part of the Service Portfolio that is published to customers and is used to support the ...

4. List of BPMN 2.0 engines - Wikipedia

   en.wikipedia.org/wiki/List_of_BPMN_2.0_engines

   Tools. Tools. move to sidebar hide ... Download as PDF; Printable version ... This is a list of notable Business Process Model and Notation 2.0 (BPMN 2.0) Workflow ...

5. Workflow management system - Wikipedia

   en.wikipedia.org/wiki/Workflow_management_system

   A workflow management system (WfMS or WFMS) provides an infrastructure for the set-up, performance, and monitoring of a defined sequence of tasks arranged as a workflow application. International standards

6. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

7. Definitive media library - Wikipedia

   en.wikipedia.org/wiki/Definitive_Media_Library

   Demand for new service or product arises. Decision is made to make or buy the product (service, build or application) based on functional requirements extracted from the requirements traceability tool. Product is created or selected from the service/ product catalogue in accordance with architectural design policies (Service Design).