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At the time of launch, Microsoft deemed Windows 7 (with Service Pack 1) and Windows 8.1 users eligible to upgrade to Windows 10 free of charge, so long as the upgrade took place within one year of Windows 10's initial release date. Windows RT and the respective Enterprise editions of Windows 7, 8, and 8.1 were excluded from this offer.
A Gartner analyst felt that Windows 10 Pro was becoming increasingly inappropriate for use in enterprise environments because of support policy changes by Microsoft, including consumer-oriented upgrade lifecycle length, and only offering extended support for individual builds to Enterprise and Education editions of Windows 10.