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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
A passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that contains the itinerary for a passenger or a group of passengers travelling together. The concept of a PNR was first introduced by airlines that needed to exchange reservation information in case passengers required flights of multiple airlines ...
When a reservation is confirmed, the airline keeps a record of the booking in its computer reservations system. Customers can print out or may be provided with a copy of a e-ticket itinerary receipt which contains the record locator or reservation number and the e-ticket number. It is possible to print multiple copies of an e-ticket itinerary ...
In addition to these "standardized" GDS, some airlines have proprietary versions which they use to run their flight operations. A few examples are Delta's OSS and Deltamatic systems and EDS SHARES. SITA Reservations remains the largest neutral multi-host airline reservations system, with over 100 airlines currently managing inventory.
A reservation for an itinerary is made in the airline system, either directly by the passenger or by an agent. The itinerary includes all the above details needed for the issuance of an air ticket, except the ticket number. When the reservation is made, a passenger name record (PNR) will be created which is used to manage the reservation and ...
Delta Air Lines soared to a record quarterly profit of more than $1.8 billion as summer vacationers packed planes, especially to international destinations, and the airline enjoyed a tailwind from ...
Three days after a computer update problem caused more than 5,000 flight cancellations around the world in a single day, things are pretty much back to normal — except at Delta Air Lines.
DCS are able to identify, capture and update reservations from an airline's computer reservation system for passengers stored in a so-called passenger name record (PNR). A DCS is used to update reservations, typically as checked-in, boarded, flown or another status.